Returns & Exchanges

At PestLab, we stand behind our pest control solutions with a 30-day satisfaction guarantee to ensure your home remains protected and pest-free. If you are not completely satisfied with your purchase, we offer a straightforward process for returns and exchanges.

1

Initiate Your Request

Contact our customer support team within 30 days of delivery with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

2

Package Securely

Place the unused or remaining portion of the product in its original packaging, ensuring all caps and seals are tightly secured to prevent leakage during transit.

3

Ship to PestLab

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for your records.

4

Inspection and Refund

Once our lab team inspects the returned items, we will process your refund to the original payment method or issue a store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing